Kommunicate

Kommunicate provides AI chatbot automation for customer support with seamless human handoff. You can build bots using their no-code builder, integrate with ChatGPT or Dialogflow, or train a custom bot on your help docs and knowledge base. When the bot cannot resolve an issue, it transfers the conversation to a human agent with full context. The platform supports deployment on websites, mobile apps, WhatsApp, and other messaging channels. The unified dashboard shows all conversations across channels, and the analytics track bot performance, resolution rates, and customer satisfaction. Kommunicate targets small to mid-size businesses that want chatbot automation without enterprise complexity or pricing. The setup is straightforward — you can have a working bot trained on your FAQ pages within minutes. The free trial is generous, and paid plans are affordable compared to enterprise alternatives. For businesses that need to reduce support ticket volume without losing the personal touch, the bot-to-human handoff approach works well.