Crescendo.ai

Crescendo.ai delivers AI-powered customer support that operates around the clock in more than 50 languages. The platform is designed to handle full customer conversations — not just simple FAQ responses — with a quality level that approaches human agents for routine inquiries. The AI is trained on your specific product knowledge, support documentation, and conversation history to provide accurate, contextual responses. It handles escalation to human agents when conversations exceed its confidence threshold, maintaining a smooth customer experience. Crescendo targets businesses with international customer bases or those needing 24/7 coverage without staffing multiple shifts. The multilingual capability is its primary differentiator — many competitors support multiple languages but few handle 50+ with consistent quality. Pricing is custom based on conversation volume.