Chatfuel

Chatfuel is a no-code chatbot platform that helps businesses automate customer interactions on Facebook Messenger, Instagram, and WhatsApp. The AI-powered bots handle lead qualification, customer support, appointment booking, and e-commerce transactions through conversational interfaces. The platform integrates with Shopify for product recommendations and order tracking, Stripe for payments, and Google Sheets for data collection. The built-in AI (powered by ChatGPT) can handle open-ended questions using your business knowledge base, making conversations feel more natural than rigid decision-tree bots. Chatfuel has been in the Messenger chatbot space since 2015, making it one of the most established platforms. It is used by brands like Adidas, Netflix, and LEGO for their messaging automation. The pricing is based on conversations, starting at $15/mo for the business plan. For companies that generate significant customer interactions through Meta's messaging platforms, Chatfuel provides reliable automation with proven scalability.